Want to skip the wait?
Most of our support requests are for Self-Service password resets and account unlocks. If you want to skip the wait, you can manage your own password with MyPass! Set up an account (under "Edit my Profile") and if you ever get locked out or need to reset your password, you won't have to request IT support. Note: If you just want to change your password (not reset it), that should be done in Self-Service, not MyPass.
Policies & Help Guides
Useful Mobile Apps
Blackboard: Academic course delivery system
Microsoft 365: Access Microsoft applications (ex. Word, Powerpoint, Excel, Outlook) for free as a USW student/employee
Microsoft Outlook: Student/employee email
Microsoft Authenticator: Needed for 2-step authentication for Microsoft applications
Verkada Pass: For DORM RESIDENTS to access dorm building
Director of IT
Contact Technology Services for further communication with the Director of IT.