Technology Helpdesk

To ensure the best response, please use the following as a guideline when requesting assistance from Technology Services.

We strongly encourage all of our student and faculty users to submit their initial request using the following methods:

Send an email to: it-helpdesk@usw.edu

Online Support Request Form
Call the Help desk support number at 833-587-9832 and enter the appropriate extension from the menu prompt. Please leave a voicemail if no one can pick up at the time you call.

Please submit your request and wait for a response. Each method will result in a ticket being created for our staff to work on, and sending repeat requests will not result in a faster resolution.

If you are a University employee, please submit a request as shown above or use the USW Slack support ticket submission system. This will not change speed of resolution but is available to employees who prefer to use that system.

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University of the Southwest admits students of any race, color, national and ethnic origin to all the rights, priveleges, programs, and activities generally accorded or made available to students at the institution. USW does not discriminate on the basis of race, color, national and ethnic origin, physical handicap, or sex in the administration of its educational policies, admission policies, scholarship and loan programs, athletics and other university-administered programs.

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